Billing for voice services is challenging – this can be complex enough to make MSPs re-think offering voice services. In addition to usage calculation, both state and federal taxes, and state and federal telecommunications fees must be collected and remitted. Every state has different taxes and fees, and federal fees change quarterly. Voice providers must also be registered with the FCC – staying in compliance is a challenging task!
While some MSPs will offer pass-through billing to their clients, Zen Communications can handle all billing related to voice services, branded with the MSP’s name and logo. We handle tax collection and remittance, leaving you to focus on growing your business.
Contact us to discuss the right solution for billing your new voice clients.